Examples: "DeskJet paper jam", "EliteBook G3 bios update" Need help finding your product name or product number? Loading Results. Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Already have an HP account? Select from the products you own. To contact support, select from your products. Examples of where to find your product name. Or select your product from popular printers.
Need help finding a serial number? Try a keyboard command. Locate your product's information label. Watch a video. Find your serial number by locating the product label. The product information label contains your serial number and product number. You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop.
Sample product label. Find your serial number using a keyboard command. It includes the bios. Please wait for some time. It might be added. You've been simply amazing and meticulous in your troubleshooting paying thorough attention to detail. You've done great here. Trust me I've done everything I can to assist you by keeping your best interest in mind.
Please follow the steps and check what happens. To simply say thanks , please click the " Thumbs Up " button to give me a Kudos to appreciate my efforts to help. Take care now, stay healthy, keep smiling big and do have a blessed year ahead. I went through all of the necessary steps from your thread but I still couldn't have my webcam working.
Do I need to downgrade or what else can I do? I just uploaded my true vision driver for windows 10 and after testing the driver seems to be working, but I get an error that the camera cannot be detected. The problem could be with the antivirus software or that the camera is not working properly. I am on a envy hp laptop. What can I do to resolve? Didn't find what you were looking for?
Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. While we prepare for the move, we are unable to accept new postings. Or if you need technical support for your calculator visit: HP Calculators. All forum topics Previous Topic Next Topic. New member. Message 1 of HP Recommended. Product: er. Operating System: Microsoft Windows 10 bit.
HP Recommended Solution: For the users having Webcam issue, you might take a look at the below two articles.
Install the driver Sometimes Windows needs the latest camera driver for the camera to function well. Tags 2. Tags: ER. Accepted Solutions. HP Administrator. Message 13 of I am HP Employee. Was this reply helpful? Yes No. Message 2 of Hi Gulon , Good Day. This driver version is the last that works in Windows XP. Added tone mapping. Support for RGB64 color formats. Several performance improvements.
Added new property: Highlight reduction. Added new property: White balance temperature controls. Pixelfix for Y16 cameras now works as expected. Fixed previous exposure settings not being loaded on reconnect. Complete reworking of internal property system. Fixed Windows XP driver load crash.
Fixed drop counter to be accessible from DirectShow. Fixed Windows 8 problem with certain video formats needing converters with standard DirectShow filters e. Y, capturing to an Y avi file was not possible. Fixed a problem with Windows 8 usbxhci driver not allowing transfers larger then 4 MB.
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