Can anybody tell me where to get some drivers for this drive, please? Unfortunatly, my sisters stupidly un-installed there CD drive on their computer and I can't find drivers for it. Dell don't have them on their site, is there anywhere else?
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Replies 8. If the drive is "uninstalled" when Windows XP is started it will detect and reinstall it. Pterminiator 3 Argentum. Mary G 7 Thorium. Matt35 3 Argentum. There must be an easier way - wait for better advice! Lambert, Have a look here Lambert, The bad news is I have no idea how to do very much on computers and cannot locate the driver you need Thank you all for the great support I have recieved, it's helped me alot and im very appreciative.
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I ran the T flash two more times with no success, and I can't find any troubleshooting guides on either Dell or Samsung's support sites. The first thing you will want to do is test the drive on a hardware level to determine if the symptoms that you are having are caused by a hardware issue or a possible software problem. Next type in DIR and press enter. If it gives you a directory of files, then the CDROM drive is mechanically working and you will need to trouble-shoot the software on the system.
If you get some sort of error message, then you will need to do hardware trouble-shooting on the CDROM drive. If the drive does not read when you boot from the floppy disk, the next thing to try is clearing the NVRAM see below and reseating unplugging and reconnecting the data cable wide grey ribbon cable for the CDROM at both ends before repeating the test above.
If the drive is still not reading, you will want to contact Dell technical support as the drive may need to be replaced. If the drive works when you boot to the CD boot disk, try going into the Device Manager in Windows and remove the CD drive, restart the system and allow the drive to be detected again to see if that helps. I'm having the same problem I have installed the SMB and it won't open when I click the eject button. Like bslattery above, I downloaded the firmware update and flashed the device I can't follow your directions since I can't open the Combo drive.
I have been in contact with Dell Support via email, and tried everything they've suggested and nothing has changed. I'm not sure that support has even been reading what I have sent to them, they keep suggesting things I told them I've already tried. Seems we're both in the same boat. The only thing I can think of that might help would be to try and "roll back" the firmware on the drive. However, as we've both found So I do believe that the problem is with the hardware itself Straighten out a paper clip and insert it into the little hole on the front of the drive.
By the way, you will feel resistance when the paper clip hits the mechanism. You will feel the mechanism start to actuate as you push. I'm having the same problem that you all are having on 2 of my Dell Dimension Desktops. I tried the steps that Stephen S. Has anyone found a solution to this problem?
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